Astro Machine AstroJet 1000 Guía para resolver problemas descargar pdf (Pagina 32)

SECTION 5

TROUBLESHOOTING

28

Printer

CONDITION

PROBLEM

SOLUTION

Extra lines; losing data

Database problem

Check data in database program

Improper output (address

information out of order,

miss-feeding, etc.)

Wrong Interface settings

Static electricity

Dirty Media Sensor

Check software and/or database

on PC.

Close AstroJet Control Panel

Software, turn Printer OFF/ON.

Clean Media Sensor.

Media jams

Double feeding

Media is curled or bent

Media is too thin

Adjust Sheet Separators on Feeder.

Uncurl media.

Media must be at least 0.008”.

No communication

Improper cabling/connector

Unit not receiving power

Use proper cable

(see Operator Manual).

Check plug connections, ON/OFF

Switch and Fuse on back panel

(see Operator Manual).

Not printing on media

Media not positioned properly

Adjust Printhead vertically.

Adjust margin setting in

layout software.

Print too light or missing

character dots

Clogged or dirty Printheads

Running out of ink

Purge or clean Cartridges.

Replace Inkjet Cartridges.

Blurry address

Image is not sharp

Printhead gap too high. Adjust

Printhead closer to the media.

Split line of type

Line of type is placed across

two Printheads

Reposition text in layout so it does

not print across two Printheads.

Adjust positioning of the two

Printheads in relation to each other

using Head Alignment Tool in

AstroJet Software Control Panel or

in Properties Window of PCL

version driver.

Uneven split line of type

Some but not all of a line of

type across two Printheads

matches up.

Reposition text in layout so it does

not print across two Printheads.

Check Sheet Separator Adjustment.

Separators should just touch media.

Check that Printhead is set at

proper height. If set too high, it will

cause media to slip as it passes

under the Heads.

WARNING!

DO NOT REMOVE PRINTER’S SIDE COVERS!

HIGH VOLTAGES PRESENT BEHIND COVERS!

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